DebtClear Privacy Policy

DebtClear is a licensee of the TRUSTe Web Privacy Seal Program. TRUSTe is an independent, non-profit organization whose mission is to build user's trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the Web site www.debtclear.com. Because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.

If you have questions or concerns regarding this statement, you should first contact our support staff by sending an email to Support. If you do not receive acknowledgement of your inquiry, or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php TRUSTe will then serve as a liaison with us to resolve your concerns.

Registration

In order to use this Web site, you must first complete the registration form. During registration you are required to provide valid contact information such as name, phone number and email address. We use this information to contact you about the services on our site in which you have expressed interest.

Upon submission of your information to our site you will either:

  1. Be assigned to an internal DebtClear sales representative and automatically subscribed to our autoresponder series. Out of respect for your privacy, we present the option to opt-out of further email and phone communications by a) following the unsubscribe instructions at the bottom of any DebtClear email, or b) by verbally asking any DebtClear representative to be removed from our email and phone list.
  2. Be assigned to a third-party debt counselor(s) via Innovative Edge, LLC or Really Great Rate, Inc. DebtClear can make no representations or warranties of the use of your information once it is transmitted to Innovative Edge, LLC or Really Great Rate, Inc. Please visit http://www.innovativeedge.com/privacy.htm for Innovative Edge, LLC's current privacy policy and http://www.reallygreatrate.com/mortgage-lender-privacy.php for Really Great Rate, Inc's current privacy policy.

Uses of Information

DebtClear will use the information you submit to us through our website to contact you regarding the services you requested, or to pair you with a debt counselor(s) via Juicy Leads. Any other information collected by DebtClear or it representatives will be for the express purpose of enrolling you in one of our programs and with your full consent.

Information Sharing and Disclosure

Aggregate Information (non-personally identifiable)

We share aggregated demographic information about our user base with our partners and advertisers. This information does not identify individual users and is used to optimize future advertising efforts.

Personally identifiable information

We Share Personally Identifiable Information with Third Parties. for one of two reasons:

  1. To match you with a third-party debt counselor(s) via Juicy Leads, or
  2. To address SPAM or other complaints and verify that the information you provided us was indeed submitted through our site.

Cookies

A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site. We link the information we store in cookies to any personally identifiable information you submit while on our site.

We use both session ID cookies and/or persistent cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's "help" file.

We set a persistent cookie to track the performance of our business partners. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.

If you reject cookies, you may still use our site.

Some of our business partners use cookies on our site. We have no access to or control over these cookies. See "Third Party Advertisers."

Links to Other Sites

This Web site contains links to other sites that are not owned or controlled by DebtClear. Please be aware that DebtClear is not responsible for the privacy practices of such other sites.

We encourage you to be aware when you leave our site you should read the privacy statements of each and every Web site that collects personally identifiable information.

This privacy statement applies only to information collected by this Web site.

Third Party Advertisers

The ads appearing on this Web site are delivered to users by Commission Junction, our advertising partner. We share Web site usage information about users with this reputable third party for the purpose of targeting our Internet banner advertisements on this site.

Commission Junction uses cookies and clear GIFs on this site, which allow it to recognize a user's cookie when a user visits this site. The information that Commission Junction collects and shares through this technology is not personally identifiable.

For more information about our third-party advertiser, or to learn more about the choices available to you regarding this anonymous information, please visit http://www.cj.com/privacy.html.

Security

The security of your personal information is important to us. Our servers are managed by third-party professionals who continually monitor and update the hardware and software protecting the servers containing your information.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can email us at Support.

Updating Personal Information

If your wish to update or change your personal information on the Site, please contact us at Support.

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, the page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us at: 888-562-9952 or Support.

DebtClear

1414 12th Ave, Ste. 510

Seattle, WA 98122

Effective June 18, 2008



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